The order data for our first 50 backers was forwarded to our 3PL partner, and the orders were processed on 22 September. All the first 50 backers should have received notification emails with the tracking details by now, or even received their Bird Buddy devices already. We look forward to receiving the first reactions and will be keeping in touch with these backers every step of the way. We are immensely grateful for their willingness to provide us feedback during this crucial first stage of fulfillment.
If you’re one of the first 50 and haven’t received a follow-up email from us yet, please let us know! Likewise, if you have any comments regarding the follow-up emails or questions about your order, please respond to the email directly, and one of our agents will be happy to assist.
We are also preparing the next 100 orders for shipping. On 22 September, the next 100 US/Canadian backers received an email to double-check their addresses.
Another reminder for those of you who backed us on Kickstarter and Indiegogo to check your addresses with us again, if you’ve moved since placing your pledge (our fundraising campaigns were active from Nov 2020 to May 2021). Shoot us an email at firstname.lastname@example.org, and one of our agents will take care of everything for you.
For those of you with pre-orders placed through our online store from May 2021, no worries just yet; we will be contacting you to double-check your shipping information as well in the near future.
Before we sign off for this one, we wanted to share a preview of the Bird Buddy app. In the video, you can take a look at the photo gallery flow, and we also attached photos of two cute feathery visitors that stopped by our feeders.